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Recruiter

Tom Barker

Business Development Manager

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Role:

Operations Manager Waste & Cleaning

Ref:

8456

Location:

Solihull

salary:

45K - 48K p.a.

Job description:

As an Operations Manager within Cleaning & Waste with a leading facilities management company working within the automotive sector. You will Be responsible for the management of all operational cleaning activities on the contract including labour, plant and equipment operation and maintenance, financial and administrative duties. 

Operations Manager within Cleaning & Waste responsibilities include: 
Be responsible for the management of all operational cleaning activities in order to provide the timely delivery of services to a standard which exceeds those as required by the customer. 
To manage operational resources for efficient working both as teams and as individuals, undertaking capacity and resource planning where appropriate. 
To ensure the scheduling and timely delivery of cleaning activities. 
To ensure the KPI reportage is undertaken on a timely basis.
Ensure that cleaning operations are undertaken in a safe manner with special focus on ensuring:
All necessary risk assessments and method statements are available.
All necessary current best practice is available and used. 
All necessary visual aids are available and used.
To ensure staff are thoroughly trained in all safety aspects relating to their job.
The safe use of Plant and Equipment
Control the release of all costs relating to the operation via the recognised Purchasing and Payroll systems. 
Procure external services required by the contract from approved suppliers and ensure their timely delivery to the required standard. 
Monitor and report on the profitability of the contract by measuring actual costs against budget utilising visual management where appropriate.
Update the NAVISION system on a timely basis to ensure that it reflects the reported financial status of the operation. 
Maintain a working knowledge of Company HR processes, ensuring they are carried out correctly, and both seeking support from, or providing support to, Human Resources where appropriate. 
Ensure that all staff have the required competence to undertake their roles, providing the necessary training and development whether appropriate where appropriate and maintaining accurate records of this training. 
To establish and maintain a clear understanding of customer quality standards and operate audit processes that ensures both Customer and company expectations are met. 
To undertake a regular review of services provided in conjunction with the customer to determine the extent of customer satisfaction being achieved. 
Establish and maintain a working knowledge of Company systems and endeavour to ensure adherence to these, paying special attention to Operating Systems and processes for timely delivery of services to the required standard. Implement new and revised systems when necessary. 
Identify process/quality improvements and manage their introduction where appropriate. 
To report to the Site Manager as requested to do so. 
Ensure the procurement of capable and reliable plant equipment required for cleaning operations. 
Ensure all service contracts and maintenance activities associated with the equipment used for cleaning are undertaken. 
To undertake the effective building and maintenance of client relationships ensuring the companys image suitability represents the high standards required by the company. 
To support the active promotion of products and services to the customer, liaising with colleagues at all levels to ensure a co-ordinated approach by the Company. 
In addition to the duties listed above the Day Shift Manager is required to perform other duties as reasonably requested by the Site Manager and Operations Director. 
The ideal candidate for the role of  Operations Manager within Cleaning & Waste:
HNC or degree or equivalent qualification
Knowledge of:
Health and Safety regulations and Legislation
Management in the same field
Computer literate
Plant equipment 

Experience of:

Planning provision of resource
People Management
Leading and support teams and individuals
Handling customer queries and complaints
Cost Controls

Skills Required:

Ability to delegate
Ability to prioritise and meet deadlines, multi-task and re-prioritise work.
Customer service
Articulate communication skills both oral and written
Completes tasks from start to finish
Cost Controls
Problem solving - aptitude

Package:
Up to GBP48,000  
Car/Car allowance
Bonus
Pension 
Private health care
Life Assurance 
25 days holidays + 8 stat days 
If you believe that you have the skills and experience for this role and are eligible to work unrestricted in the UK, please submit your CV. All applications are responded to.

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Recruiter

Tom Barker

Business Development Manager

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CONNECT WITH ME

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